Issues We Handle
Website problems we are equipped to troubleshoot and repair
Use this page to confirm whether your issue fits the OlMark Website Repair workflow. If it is affecting your live site, payments, integrations, or customer experience, it is usually worth booking.
Website errors and blank pages
- White screen of death
- Fatal PHP errors
- Theme/template crashes
- Broken page rendering after updates
Broken links and missing assets
- 404 pages
- Missing images or CSS
- Broken JavaScript assets
- Incorrect file/path references
Payment and checkout issues
- Failed transactions
- Checkout form errors
- Gateway callback issues
- Invoice or order mismatch problems
API and integration failures
- Webhook failures
- CRM or ERP sync issues
- Third-party auth/API errors
- Broken plugin integrations
Performance and reliability
- Slow page loads
- High server resource spikes
- Timeouts
- Intermittent production instability
Login, session, and access problems
- Users cannot sign in
- Session expiry loops
- Admin lockouts
- Permission and redirect issues
Server-side and package conflicts
- 500 internal server errors
- Composer/package conflicts
- Plugin compatibility issues
- Broken deploys after version changes
DNS, domain, and hosting issues
- DNS propagation problems
- Wrong server routing
- SSL issues
- Hosting misconfiguration or downtime investigation
What Helps Us Respond Faster
Useful details to include when you book
- The affected website URL and the page or area involved
- What changed right before the issue started
- The exact error message, if one is visible
- Whether the issue affects all users or only some users
- Whether the problem is urgent for payments, sales, or customer access